Information We Collect
We also collect information (including name, address, telephone number, email address, user name, password, answer to security questions, information about your company or business, name and contact information about gift recipients, and, when necessary, date of birth and credit card and/or other payment/ordering information) when you:
Place an order from our catalogs or on our Websites – Make a purchase at one of our retail stores – Return an item or make an exchange – Inquire about our services or products – Subscribe to receive communications from us via email or register for an account on our Websites – Join our Preferred Customer Program – Participate in one of our surveys, contests or other marketing events – Are referred to us though a marketing promotion or third-party business relationship – Request one of our catalogs – Are sent our products as a gift – Enroll in any of our Affiliate Programs – Submit information for employment consideration. We refer to this information as “Order Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Using the Information We Collect
And When in line with the preferences you have shared with us: Send you catalogs and newsletters and/or communicate promotional offers that may be of interest to you about all of our Go to Gifts brands or third parties – Improve our products and services – Send a catalog to a gift recipient
We may use aggregated data that does not identify you personally for any purposes, including without limitation, research, commercial purposes or improving our Websites. We may use your email address to contact you to respond to your inquiries, to provide notices to you or to give you information about our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Information We Share with Others
We may share customer information with our affiliated companies. We may also share and cross-reference our customer information with other companies that provide goods or services that may be of interest to you. If you prefer that we not share this information, please follow the instructions in Your Choices below.
We may also use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
“DO NOT TRACK”
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Because customer communications are often prepared well in advance of deployment (sometimes several months before the communication is made), you may continue to receive some communications after you send us a request not to use your information. We appreciate your patience during this time.
If you no longer wish to receive email communications from us regarding our Websites, partner offers, special offers or services, products, and/or newsletters, you may choose to stop receiving these emails at any time. Information on how to opt out of receiving marketing email is provided in every email, or you may email Customer Service, or you may write us at the address provided above. Please be sure to include your full name, email address, and specifically what type of information you do not want to receive. If you opt out of receiving marketing email, we will continue to send you emails regarding order confirmation and shipment notification when you place an order with us.
Please Note: If you are a member of a Go to Gifts Preferred Customer Program and you opt out of receiving communications via email, this may reduce or eliminate the offers and other promotional benefits you receive as a Preferred Customer.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
We currently do not employ technology that responds to “do-not-track” signals from your browser. We may use third-party service providers to serve ads on our behalf across the Internet and sometimes on this Website. These companies may collect information about your online activities over time and across different websites when you use our site and use such information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services. This information is collected through the use of pixel tags or cookies. If you would like more information about this practice and to know your choices about not having this information used by these companies, you can visit https://www.networkadvertising.org/.
Changing or Deleting Information
Your California Consumer Privacy Rights
This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA.”
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at firstname.lastname@example.org. We will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.
You play a significant role in protecting your information. After you register on our Website you are responsible for protecting the security of your user name and password. You are responsible for any transaction made using your user name and password.
If you need to communicate with us regarding your credit card or other payment information please contact us by mail at the address below.
We are not responsible for maintaining the confidentiality of any non-public information that you provide us or post on the Website. If there is information that you wish to protect from disclosure to others, please do not provide it to us.