Cigars & Accessories
Cigars & Accessories
Which states can I have alcohol BroBaskets shipped to?
We are able to ship alcohol BroBaskets to most states. Due to some state liquor laws, BroBaskets with alcohol in them are not able to be shipped to; Utah, Alabama, Illinois, New Hampshire, Michigan, and Mississippi. Non-Alcohol BroBaskets can be shipped to all 50 states.
Can I choose a delivery date?
Yes, you will be given the option to choose your delivery date at checkout . A calendar will provide you with the option to select and view the shipping costs for your selected arrival date prior to checking-out.
How fast can my order get there?
If you place your order before 3pm PST (6pm EST), Monday – Friday , you can take advantage of having your package shipped out of the warehouse that day, as all shipments out of the warehouse occur prior to 3pm PST. This means that you get to take advantage of same day shipping, with tomorrow being the quickest we can get a BroBasket to your recipient.
It is good to note that overnight shipping is guaranteed! Any overnight delivery order that does not arrive on time will allow you to receive a refund in the shipping cost.
If your order is placed after 3PM PST , you can still choose any delivery method, but you will not be able to choose next day shipping(overnight) being that the warehouse is done with shipping for the day.
How much does shipping cost?
The cost of shipping depends on the size/weight of the basket, shipping service, and shipping destination.
*Delivery dates are guaranteed, provided that the carrier does not experience any issues outside of our control while delivering the package.
*Any packages containing alcohol require an adult signature. This means that someone over the age of 21 must be available to sign for the package at the time of delivery. If someone is not available to sign for the package, the package will be held by the shipping company for delivery the next business day.
*It is always best to ship to a workplace or office where an adult will be available to sign. If you must ship to a residential address, it is recommended that you notify someone at the address of the arrival date so that they present to sign for the package.
*We are not responsible for errors on the part of the customer and/or shipping company, incorrect or undeliverable addresses and/or recipients, delays caused by weather, mechanical failure or other acts beyond our control. Brobasket will not pay for re-shipping costs due to any of the instances mentioned above.
What Makes a BroBasket better then other gift baskets?
Well its simple, what you see is what you get! Other gift basket companies sell you generic overpriced crap in a cheap wicker basket. All of our gift baskets however, feature name brand products in reusable crates, tubs, buckets or tins. Additionally, we pride ourselves on the fact our gifts show up to their door looking just like they do on our website (sometimes better)!
Do Men really like your gifts as much as you say they do?
Of course! We took over a year researching our products and asking tons of guys what they liked and what they didn’t. We wanted to put together the best ‘gifts for men’ that men have ever seen; because let’s face it, guys are tired of boring gifts! We’ve had reports of our BroBaskets bringing guys to tears and even stopping marital arguments the second the BroBasket arrived (Both true btw!)
Can you get my BroBasket there in time?
You can find all that info on that “Shipping Info” tab you see to the left of this one. We strive to make the recipient’s day, so if you don’t see a shipping option that fits your need, call or email us! (844)446-2443 | email@example.com
What is your return policy?
We want to make their day just as much as you do, that means that if their BroBasket shows up damaged, we will gladly refund you based on the amount of damage or send you replacement items free of charge. In some cases, up to your total purchase. If it is really jacked up we will even send them a brand new BroBasket free of charge, we want them to be nothing less than stoked to receive a BroBasket.
Can I send a BroBasket to a woman?
OFCOURSE!! Just because we originally started this business to make great ‘guy gifts’ doesn’t mean women can’t enjoy them too! You’d be surprised how many BroBaskets we ship to women (over 1/3). One guy even bought it for his girlfriend and said “Flowers are nice and all, but I know what you REALLY want!”
Can you leave the gift on the doorstep if no one is at home?
We most certainly CANNOT. Unless of course it’s one of our Boozeless BroBaskets. . 🙂