Terms and Conditions
theBroBasket.com is the online home of Go to Gifts Inc. (the Company). The Company operates a gift basket business in California in addition to this Web Site, thebrobasket.com (the Web Site). The Company is located at 651 Via Alondra, Camarillo, CA. 93012. The telephone number is 805-388-1560. The Company makes no representations that materials contained on the Web Site are appropriate for use in other locations. If you use this Web Site from other locations you are responsible for compliance with applicable local laws.
The Company reserves the right, at its sole discretion, to revise these Terms and Conditions of Use at any time by updating this posting. Please check these terms periodically for changes. Your continued use of the Web Site following the posting of changes to these terms will mean you accept those changes and that they apply to you. These Terms and Conditions of Use apply to every Web Site maintained by the Company. If you do not agree with these Terms and Conditions of Use, please do not use this Web Site. If you breach any of these Terms and Conditions of Use your right to use this Web Site will terminate automatically.
The Sale of Alcoholic Beverages
Receiving Merchandise and Passage of Title
By arranging for transportation of the alcoholic beverages, thebrobasket.com is providing a service to, and acting on behalf of you. By utilizing this service from thebrobasket.com you are representing that you are acting in compliance with your local and state laws regarding the purchase, transportation and delivery of alcoholic beverages. You further represent that you have obtained any required permission, paid any required fees, are working through properly licensed intermediaries where required, are legally entitled to take possession of the alcoholic beverages, are legally entitled to take quantities ordered and that you and the person accepting delivery of the alcoholic beverage products are at least 21 years of age.
There are three ways to get your product from TheBroBasket
- You can pick up your products at our stores.
- You can request personal delivery in the “personal deliver” areas noted on our website. To ensure timely delivery of your gift, the recipient’s name, physical street address, suite # and/or apartment # of the recipient’s home or workplace is required; a post office box number is not acceptable. In addition, you must provide us with your contact phone number and the phone number of someone at the intended place of personal delivery. Personally delivered items WILL NOT be left without an acceptance signature. In such case that nobody is available to accept personal delivery, we will attempt to contact you and/or the provided delivery contact. We will make a second delivery attempt when recipient confirmation is established. In the event of two unsuccessful personal delivery attempts, we will return the item to our facility. Such items can be picked up at the facility closets to delivery location or additional delivery arrangements may be arranged. Additional delivery charges may apply. Hotel delivery must include the registered guest’s name, along with check-in and check-out date.
- You can ship your products to yourself or another recipient via common carrier. Any recipient of alcoholic beverages must provide proof of age (over 21 years of age).
All orders are shipped out Monday through Friday (no shipping on Holiday’s). All standard orders placed before 2:00 pm (Pacific Standard Time) Monday through Friday will be shipped within 24 to 48 hours, but can take up to 5 business days.
Ground or 2nd Day Air: We reserve the right to hold shipments if we believe weather conditions (extreme heat or freezing cold) may impact the quality of our product. If you have particular requests, please note it in the comments or please contact us 844-4GO2GIFT.
In the event that we are out of a product(s), we will make an attempt to contact you to resolve the issue. If we are unsuccessful in contacting you, we have the right to refund part of an order, or the entire order. In cases when extreme weather or unforseen acts of nature disrupt transportation, we cannot guarentee delivery timeframes. We assure you though that we will do everything possible to get your gift delivered on time.
BroBaskets won’t leave our facility until receiving the triple thumbs up from our dedicated team of BroBasket Builders!
Damage – If your BroBasket gets damaged on its way to you, you must notify us within 48 hours of receipt. (844) 446-2443 #2. We want you and the recipient to be stoked so we will do everything we can to make it right. Any product you decide to return must be complete, in the same condition you received it and in the original packaging.
Unsuccessful Delivery – We may make a maximum of three delivery attempts. You will be responsible for valid delivery addresses and all shipping/delivery costs on returned or redirected items.
If you receive a refund, the original shipping/delivery costs and or return shipping/delivery costs may be deducted from your refund.
We always incur Delivery/Shipping costs * In the event that you’ve been lucky enough to utilize one of our rare Free Shipping Coupons, all costs listed in this Unsuccessful Delivery section may apply to your return as well *
Personalized and Engraved Items – Please double check your engraving or personalization text before submitting your order, it will be printed exactly as you submit it. Any fields left blank will not be personalized. If a personalized item is returned to us, we regret we will not be able to refund that portion of your order. We will attempt to contact you to resend it; if we receive no reply within 14 days the merchandise will be donated to charity, and no refund will be issued.
We want you & the recipient to be stoked – we will do everything we can to make it right!
Use of Site Content
Disclaimers of Warranties
Limitation of Liability
The Company may change information contained on the Web Site at any time. All users of the material agree that access to and use of the material is subject to the terms and conditions stated in this legal notice, as well as all applicable laws. YOU ASSUME THE ENTIRE RISK AS TO THE USE OF THIS WEB SITE. If you are dissatisfied with the Web Site or any content on the site, your remedy is to discontinue using this site.
Copyrights, Trademarks and other Proprietary Right
Copyrights, Trademarks and other Proprietary Right
STATES WHERE WE Deliver NON-ALCOHOL RELATED PRODUCTS
STATES WHERE WE MAY Deliver WINE AND BEER
STATES WHERE WE MAY Deliver LIQUOR
In accordance with regulations for FL, we cannot deliver wine to restricted Zip codes.